Privacy Policy

Introduction

Paulos Law, P.A. ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or communicate with us.

This policy complies with the Florida Digital Bill of Rights and applicable data protection laws. By using our website, you consent to the data practices described in this policy.

Information We Collect

Personal Information You Provide

We collect personal information only when you voluntarily provide it to us through:

• Contact Forms: Name, email address, phone number, case type, and message content
• Email Communications: Any information you include in emails sent directly to our firm
• Phone Calls: Information you provide during phone consultations
• SMS Text Messages: If you consent to receive SMS communications from us, we collect your mobile phone number and the content of text messages you send to us

SMS Communications

If you opt in to receive SMS text messages from Paulos Law, P.A., we may use your mobile phone number to send you case updates, appointment reminders, and other communications related to your inquiry or legal matter. You may opt out of SMS communications at any time by replying STOP to any text message. Message frequency varies based on your inquiry and case status. Standard message and data rates may apply as determined by your mobile carrier.

Information We Do Not Collect

Our website does not use cookies, web beacons, analytics tracking, or other automated data collection technologies. We do not automatically collect information about your browsing activities, IP address, browser type, or device information when you visit our website.

How We Use Your Information

We use the personal information you provide for the following purposes:

• Client Services: To respond to your inquiries, evaluate potential cases, and provide legal services if you choose to retain our firm
• Communication: To contact you regarding your inquiry, case evaluation, or case status
• Legal Compliance: To comply with applicable laws, regulations, legal processes, and Florida Bar record-keeping requirements
• Security: To protect against fraud, unauthorized access, and other security threats to our systems and communications

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information in the following limited circumstances:

• Email Service Providers: When you submit a contact form, your information is processed through email delivery services (including Nodemailer and related infrastructure) to route your inquiry to our attorneys. These service providers are only authorized to use your information for the purpose of delivering your message to us.
• SMS Communication Services: If you consent to receive SMS text messages, we use RingCentral as our communication platform provider to facilitate text message delivery. RingCentral is authorized to use your phone number and message content solely for the purpose of delivering SMS communications between you and our firm. SMS consent is not shared with third parties or affiliates.
• Case Management Systems: Information you provide may be stored in our case management software to evaluate and manage potential client matters.
• Website Hosting: Our website is hosted on third-party infrastructure that may process technical data necessary for website operation.
• Legal Requirements: We may disclose information when required by law, court order, or other legal process, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• With Your Consent: We may share information with other parties when you have given us explicit consent to do so.

Data Retention

We retain personal information you provide through contact forms and email communications for as long as necessary to:

• Respond to your inquiry and evaluate potential legal representation
• Comply with legal and regulatory obligations, including Florida Bar record-keeping requirements
• Resolve disputes and enforce our agreements

If you request deletion of your personal information, we will delete it unless we are required to retain it by law or for legitimate legal purposes.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Privacy Rights

Under the Florida Digital Bill of Rights and other applicable laws, you have certain rights regarding your personal information:

• Right to Access: You may request access to the personal information we hold about you
• Right to Correction: You may request that we correct inaccurate or incomplete personal information
• Right to Deletion: You may request that we delete your personal information, subject to certain legal exceptions
• Right to Opt-Out: You may opt out of certain data processing activities
• Right to Appeal: If we deny your privacy request, you have the right to appeal our decision

Exercising Your Rights

To exercise any of these rights, please contact us using the information provided at the end of this policy. We are committed to responding to your request within 45 days as required by the Florida Digital Bill of Rights.

If we deny your request in whole or in part, we will provide you with a written explanation of the denial. You have the right to appeal our decision by contacting us within a reasonable time after receiving our denial. We will review your appeal and respond within 45 days of receiving it.

There is no fee to exercise these rights, though we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive.

Florida Public Records Notice

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on this page with a new effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: